Terms & Conditions
Shipping & Processing:
Since each item is handmade by one person. There is a specific time frame in which your order will be shipped. For smaller orders there is 3-5 day time frame. For larger orders there is a 7-10 day time frame. You can then choose the shipping option that works for you at checkout. Once shipped you will be emailed tracking information. Also, once your order is shipped, it is out my hands. You'll have to contact the package carrier for any other concerns.
Cancellations & Refunds:
Production starts 24-48 hours after the order is placed. Items must be cancelled within a 24-48 hour time period or it will not go through. Failure to cancel before the time period is up, is on YOU AS A BUYER, and a refund will not be issued to you.
Since these are handmade items and due to sanitation reasons, returns are not available unless there is a serious issue with your order. If there are any issues with your order, please email me or contact any of my social media accounts (mentioned at the bottom of the page). If there is an issue with your order, contact me within THREE DAYS of delivery or I cannot assist you with your issue.
Custom Orders:
If you want something that is not listed on my site, it is now considered a custom order. For ALL custom orders you have to contact me before purchasing. Please refrain from contacting me about custom orders if you are not money ready !! "But I get paid next week" THEN CONTACT ME NEXT WEEK. Once custom orders are placed THERE IS NO REFUND!! Unless there is a serious issue with your project.
For custom orders please have an inspiration picture. Having an inspiration picture DOES NOT mean I'm making exactly what's in the picture. I cannot just copy someone's design. I'll do my best to make it like the photo, and if I cannot I'll let you know in advance. I also use specific colors (refer to the color chart on a product). If you want a color that is not mentioned in my color chart it will be an extra charge.
Once a price is set, you'll click the item label "Custom Project" and add each price option into your cart until it reaches the price I've given to you. There are multiple price options so just add it add up to your total. If you don't not add the full amount and you checkout, YOU WILL NOT BE REFUNDED!! People who do this mostly are scammers. If you do not add the price I gave you, that is YOUR choice as a buyer, and a donation to my business 🥰.
Pricing for custom orders is based on:
- size of the item
- my ability to make the item (based on my skill set)
- the materials needed for the item
- the time it'll take me to make the item
If you do not agree with the price given to you DO NOT BUY. I do not discuss prices with anyone. My prices are based on how it impacts me as a small business.
Payment Policy:
All accepted forms of payment is listed at checkout.
I do not accept one on one payments!! You will only be allowed to purchase directly through my site. I'll never ask for one on one payments from customers.
Product Disclaimer:
Items are handmade and due to screen settings, color variations might be slightly off in person.
Service 4 Service:
I do accept service for service. So send me a message or email with your prices and I'll send tou mines and we can go from there.
Questions & Concerns:
If you have any questions or concerns, COME TO ME DIRECTLY. Do not send someone to ask for you, do not make comments under my page with a bunch of questions, etc. My Dms and email are always open and I'll try my best to respond to you in a timely manner.
Placing an order with me means you accept these terms. Do not think you're going to scam or get refunds for products with no issue.
Thank you for your time. Sincerely, GenerationFASHION😊.